Thursday, June 24, 2004

Catching Up On the Last Night's Deliveries

Problem: Mornings are crazy because dispatchers are trying to catch up with deliveries made the previous night as well as answer calls.

Solution: Use Quick Dispatch to quickly mark truckload manifests as picked up and delivered. Hit the Apply button to avoid closing the screen so manifest numbers can be easily added in. If you don't have to make changes to any of the assignments or details on the shipment, turn on the PD button feature for Quick Dispatch. This lets you hit a Pickup or Deliver button without having to bring up a separate screen. The check calls will be entered with the current timestamp. If you need to quickly mark a large number of shipments as delivered, use Fast Delivery to let you select and deliver shipments. You can configure Fast Delivery to use the current date/time or the Date/Time from the shipment itself.

Here are some useful links to products discussed in this article:

Quick Dispatch: http://www.mtihorizon.com/documentation/QuickDispatch.asp

Fast Delivery: http://www.mtihorizon.com/documentation/FastDelivery.asp

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