Tuesday, June 15, 2004

Fast Adjust - Handling Your Billing More Efficiently

Sometimes you come up with things that you aren't sure how they'll be reacted to and then are pleasantly surprised.
 
I just did a demo of Fast Adjust for two of our customers. This neat little service (http://www.mtihorizon.com/show/fastadjust) is a great way for companies to handle multiple adjustments all at once (see the screen shot in the next post). How valuable is it? It really depends on your business but one of the attendees actually pointed out a HUGE benefit to customers who export their billing to other accounting software and then still want to track the adjustments in Horizon.
 
The fact that you can now process about 100 adjustments in less time (<10 seconds) than it currently takes to do one (about 12 seconds) is a testament to its usefulness. Even if you think about doing 50 adjustments a week, you'll save time. So who is the target customer? Customers who:
 
a) deal with several larger customers who tend to pay in bulk. When combined with Fast Post, the entire payment and adjustments process can be done in minutes, not hours.
 
b) customers who frequently discount after invoicing. This may be due to minor changes in billing, discrepancies or other reasons.
 
c) customers who manage their pay in third party tools like Navision or QuickBooks. Fast Adjust makes it easy to make bulk adjustments all at once.
 
Maybe I'm shooting myself in the foot by saying this is going to be included in the core product (instead of being an extra dd-on) - but it makes working with billing 10 times easier!

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